My husband & I have been customers with E.W. Smith for over 15 years. We decided to go with their agency because my parents had been with them since I was a child and they had nothing but wonderful service with them. I’m also one to always “shop around”, but because of the amazing service and great rates we have never had to. Shawn Filkins has been our agent for all these years and has always given us exceptional customer service and made us feel like family. I have spoken to many other people in regards to their insurance companies, especially after the recent basement floodings, and E.W. Smith & Auto-Owners came out shining in comparison to their stories. I’m still amazed at their instantaneous response in handling our claim. Thank you Shawn, E.W. Smith & Auto-Owners. Your customer service is unprecedented!