August 18, 2015
I just recently switched over to Ew Smith and Kathy Mosher after noticing what great customer service she gave my girlfriend. Kathy is so wonderful, I really appreciate everything she did for me.
August 12, 2015
Kathy has been my insurance agent for approx 15 years now. Kathy is so personable and wonderful. I highly recommend her to anyone who is looking for an insurance agent that always goes above and beyond.
August 6, 2015
Kathy Mosher has been my insurance agent for over 25 yrs I highly recommend
Kathy, she is wonderful to work with, excellent customer service.
Oscar Agius.
August 15, 2014
My husband & I have been customers with E.W. Smith for over 15 years. We decided to go with their agency because my parents had been with them since I was a child and they had nothing but wonderful service with them. I’m also one to always “shop around”, but because of the amazing service and great rates we have never had to. Shawn Filkins has been our agent for all these years and has always given us exceptional customer service and made us feel like family. I have spoken to many other people in regards to their insurance companies, especially after the recent basement floodings, and E.W. Smith & Auto-Owners came out shining in comparison to their stories. I’m still amazed at their instantaneous response in handling our claim. Thank you Shawn, E.W. Smith & Auto-Owners. Your customer service is unprecedented!
July 15, 2014
My 17 yr. old son totaled my car. Contacted Matthew Perry and he got the claim started immediately. Everything went very smooth and I received a quick and fair settlement.
May 23, 2014
Kathy Mosher has been my insurance agent along with my parents agent for more than 30 years. Whenever we need anything, Kathy is extremely prompt, efficient and always goes above and beyond. I would highly recommend Kathy to anyone that wants excellent service from someone who is always pleasant and professional. Thank you Kathy!!
December 4, 2013
Gail and the staff in the Shelby Twp. office were more than functional while helping with my claim. I appreciate their hard work and quick responsonse!
November 1, 2013
We have been dealing with E. W. Smith Agency for more than 35 years. Our current agent, Kathy Mosher, has been servicing our insurance needs for the past 15 years. Kathy is always pro-active in contacting us regarding discounts available, and ideas to try to save money. It means a great deal to have an insurance company and agent watching out for you, in this world where it is difficult to get excellent customer service.
May 20, 2013
We have been with EW Smith for well over 25 yrs. The past 15 yrs. Kathy M. has been our agent and has been wonderful! Just wanted to leave a “good” comment!
May 8, 2013
Scott Roberts is always quick to help or get me to exactly who I need to contact, and his answers are always correct-no guesswork or runarounds. I recommend him to everyone I can!