May 24, 2012
Nearly everytime I call, service has been excellent and efficient.
May 24, 2012
Very pleasant. My agent, Matt Perry is always prompt and friendly when I need help. He goes the extra mile to ensure I receive the best service possible.
May 24, 2012
Beyond exceptional customer service!
May 24, 2012
My homeowner insurance went up…Matt Perry was able to get it lowered fro me. He also explained what the industry was going through.
September 12, 2012
My agent is the best! The employees are very nice and helpful.
November 28, 2012
Excellent, exceptional and wonderful experience every time I call. Matt is a great sales rep. and has never failed me. He is a great person to handle my insurance needs. Just keep up the “Great Service”….Courteous, Caring and knowledgeable. Thank you!
May 8, 2013
Scott Roberts is always quick to help or get me to exactly who I need to contact, and his answers are always correct-no guesswork or runarounds. I recommend him to everyone I can!
May 20, 2013
We have been with EW Smith for well over 25 yrs. The past 15 yrs. Kathy M. has been our agent and has been wonderful! Just wanted to leave a “good” comment!
November 1, 2013
We have been dealing with E. W. Smith Agency for more than 35 years. Our current agent, Kathy Mosher, has been servicing our insurance needs for the past 15 years. Kathy is always pro-active in contacting us regarding discounts available, and ideas to try to save money. It means a great deal to have an insurance company and agent watching out for you, in this world where it is difficult to get excellent customer service.
December 4, 2013
Gail and the staff in the Shelby Twp. office were more than functional while helping with my claim. I appreciate their hard work and quick responsonse!