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Auto insurance protects you against financial loss if you have an accident.

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Homeowners Insurance HOME

A standard policy insures the home itself and the things you keep in it.

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Life Insurance LIFE

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Customer Ratings & Reviews for EW Smith Insurance Agency

19 Reviews | Leave a Review
Thank you Nick Kinney and the entire EW Smith team, your customer service and support has excided and surpassed any expectations I have encountered. Your team has made an unfortunate situation much easier to navigate through. AGAIN THANK YOU ALL

Thank you Kathy for all your time & honesty. It was a very pleasant experience. I will certainly call you if needed.

I just recently switched over to Ew Smith and Kathy Mosher after noticing what great customer service she gave my girlfriend. Kathy is so wonderful, I really appreciate everything she did for me.

Kathy is a wonderfull agent and goes above and beyond to take care of all my needs. I have worked with her for about 13 years and have been very satisfied with her services.
Kathy has been my insurance agent for approx 15 years now. Kathy is so personable and wonderful. I highly recommend her to anyone who is looking for an insurance agent that always goes above and beyond.

Kathy Mosher has been my insurance agent for over 25 yrs I highly recommend Kathy, she is wonderful to work with, excellent customer service. Oscar Agius.

My husband & I have been customers with E.W. Smith for over 15 years. We decided to go with their agency because my parents had been with them since I was a child and they had nothing but wonderful service with them. I'm also one to always "shop around", but because of the amazing service and great rates we have never had to. Shawn Filkins has been our agent for all these years and has always given us exceptional customer service and made us feel like family. I have spoken to many other people in regards to their insurance companies, especially after the recent basement floodings, and E.W. Smith & Auto-Owners came out shining in comparison to their stories. I'm still amazed at their instantaneous response in handling our claim. Thank you Shawn, E.W. Smith & Auto-Owners. Your customer service is unprecedented!

My 17 yr. old son totaled my car. Contacted Matthew Perry and he got the claim started immediately. Everything went very smooth and I received a quick and fair settlement.

Kathy Mosher has been my insurance agent along with my parents agent for more than 30 years. Whenever we need anything, Kathy is extremely prompt, efficient and always goes above and beyond. I would highly recommend Kathy to anyone that wants excellent service from someone who is always pleasant and professional. Thank you Kathy!!

Gail and the staff in the Shelby Twp. office were more than functional while helping with my claim. I appreciate their hard work and quick responsonse!

We have been dealing with E. W. Smith Agency for more than 35 years. Our current agent, Kathy Mosher, has been servicing our insurance needs for the past 15 years. Kathy is always pro-active in contacting us regarding discounts available, and ideas to try to save money. It means a great deal to have an insurance company and agent watching out for you, in this world where it is difficult to get excellent customer service.

We have been with EW Smith for well over 25 yrs. The past 15 yrs. Kathy M. has been our agent and has been wonderful! Just wanted to leave a "good" comment!

Scott Roberts is always quick to help or get me to exactly who I need to contact, and his answers are always correct-no guesswork or runarounds. I recommend him to everyone I can!

Excellent, exceptional and wonderful experience every time I call.  Matt is a great sales rep. and has never failed me.  He is a great person to handle my insurance needs.  Just keep up the "Great Service"....Courteous, Caring and knowledgeable.  Thank you!

My agent is the best! The employees are very nice and helpful.

Nearly everytime I call, service has been excellent and efficient. 
Raymond, Southgate
Very pleasant.   My agent, Matt Perry is always prompt and friendly when I need help.  He goes the extra mile to ensure I receive the best service possible.

Beyond exceptional customer service!

My homeowner insurance went up...Matt Perry was able to get it lowered fro me.  He also explained what the industry was going through.      

EW Smith Insurance Agency received a rating of 4.9 out of 5 based on 17 reviews on
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